FAQs
What is the cost to participate?
Coaching plus the PHB Network can begin for as little as $600.
What is your refund policy?
We do not offer refunds. This policy gives clients a true level of accountability and motivation to commit fully to their health. In extremely rare cases due to unforeseen medical issues, we will consider refunds on a case-by-case basis. In such cases, a two-week notice and verification of the condition is required to receive a pro-rated amount.
Here is the truth: we have all been where you are, and we know it is scary to commit to big changes! That is why PHB is designed the way it is. We go slow and add in changes over time: hydration, movement, healthy foods, and new ways of thinking. You know quick fixes and the all-or-nothing approach do not work. We’ll show you what does work, and we’ll do so at a realistic, sustainable pace. But the bottom line is that you have to be ready to commit and change your life, and our refund policy reflects that.
There is nothing we will ask you to do that isn’t within your capacity. We have clients tired of battling the same 20 pounds, and we have morbidly obese clients over 300 pounds. We know you can do this, but it does take time, dedication, and a true desire to fight for a new, healthy way of living.
Jennifer, the founder of PHB, spent 30 years living what she called a “One day, someday, I’ll start Monday” life. There was always a good reason why she could not commit to making changes, and she knows when there is an escape hatch, our fear and doubt can send us running for the door. However, much of that is driven by thinking you are going to have everything taken away from you, and since PHB is not taking anything away from you, we know this program is designed for your success!
What kind of diet do you promote? Do I have to order special food?
Diets don’t work! They never have, and they never will. We won’t tell you WHAT to eat, but we will tell you HOW to eat in order to lose weight and become a Healthy Person. No foods are “off limits.” We were once where you are now, and we know that when you hear “can’t,” “shouldn’t,” and “don’t,” you become a heat-seeking missile for all the things!
We teach you how to make small changes over time, so that most of the time you are eating whole, real, nutrient-dense foods that nourish your body. We are not teaching you a “program” that you white-knuckle through for 30, 60, or 90 days. We teach you how to be healthy and achieve sustainable weight loss that lasts forever. What we know is when you add in healthier choices, they crowd out the less-healthy choices.
Ordering “special food” doesn’t work either. It doesn’t teach you how to operate in the real world. While we do recommend certain brands and products to our clients (like Athletic Greens), these are just helpful suggestions, and they are not requirements. We will teach you how to figure out what works for you.
How much weight can I expect to lose?
Healthy takes time, and there is no way for us to guarantee how much weight you will lose. Your current health status and the effort you put into the program are the two biggest factors that will determine your success.
In Project Healthy Body, we are DONE chasing skinny, and instead, we chase healthy. When you focus on health, the weight loss will always follow. Sometimes it happens quickly, and sometimes it takes longer. We let go of timelines and we work on being healthy and happy. #whoquitshealthy
What kind of workouts will I need to complete?
We don’t believe you need to be a gym rat or beholden to a specific workout program. In PHB, we believe in good old-fashioned walking and building in movement over time.
We will challenge you to raise the bar on your fitness level as you progress through the program, but only in a way that works for you. For instance — can you add in one minute of planking per day? Can you do 10 pushups on your bathroom counter before you brush your teeth? This is how you build sustainable habits! The only requirement for movement is step-tracking via your Fitbit. You can read more about this under the fitness tracking FAQ.
Are there any requirements for weigh-ins or fitness tracking?
Yes. You will be held accountable via the PHB Network, our Fitbit Hustle, and weekly weight and measurements that you send to your coach. We expect you to participate in ALL of these metrics, as they are essential to your success.
The Fitbit Hustle allows us to monitor your movement, but is not a competition. The goal is to get everyone to 10K steps per day, but we care about progress, not perfection. A Fitbit is required — unfortunately, we cannot coordinate with other types of trackers, like the Apple Watch.
Your weight and measurements are between you and your coach. However, coaches will talk about overall weight loss and gain in your group. This is so we can encourage what is working and troubleshoot challenges. At its core, PHB is a weight-loss program. Our goal is to no longer be obese or overweight, and to be healthy people.
Where is PHB located?
This is a virtual program, and you can live anywhere in the world. Your weekly coaching call takes place over a conference line or Zoom call, which can be accessed for free via your computer if you are living or traveling internationally.
Besides coaching women in 42 states, we have had clients in Great Britain, Austria, New Zealand, Canada, China and India and Brazil as well.
How long is the program? What are the dates and times for classes?
PHB courses are 13 weeks of active curriculum, with weeks “off” your support will be closer to 18 weeks. Courses are offered three times per year — Winter, Summer, and Fall.
When you enroll in PHB, you will be matched with the coach who is best for you, and you will pick a standing call time (for example, Tuesdays at 12 p.m. PST). We offer morning, afternoon, and evening call times to accommodate your schedule, but you must choose a single standing call time that works for you.
All calls are one hour long, and must be attended live. Our policy is that you cannot miss more than two calls for the duration of PHB — attendance and participation is critical to your success!
How much time will I have to commit to PHB each week?
Outside of your one-hour coaching call, you can expect to spend 10-15 minutes daily interacting in the online PHB Network, as well as 1-2 hours per week on homework. Homework may include written exercises, podcasts, videos, reading, etc. — all designed to support you on your journey.
And of course, you will be devoting time to movement and healthy food prep, but we teach you how to build this into your everyday life. Nobody needs to be slaving away in the kitchen for five hours on a Sunday — unless it brings you JOY!
Is this just another gimmick? How do I know this will actually work?
We understand your skepticism, because we have tried ALL of the gimmicks and quick fixes. Between all of the coaches on the PHB team, we have tried programs, diets, meal delivery services, weight-loss surgery, supplements, you name it — in our struggles, we left no stone unturned. Some of us started dieting before we were 10 years old!
What we know is that this is the only thing that works: self-love, small changes over time, a supportive community, and shifting your identity to become a healthy person. Is it guaranteed to work for you? If you embrace it and commit to the process, it will! We cannot do this FOR you, but we will do this with you. Every client who has seriously committed to this process has been successful. If you don’t commit to the process, we cannot guarantee your success.
How do I know I won’t fail? This looks so exciting, but I’m nervous?
Listen up — EVERYONE who joins PHB is nervous! It’s totally normal to feel this way when you are committing to a long-term process in an area that you struggle with. The good news is that all of your group members will be in the exact same boat, and we break the ice really quickly.
We can promise that you will “fail,” because that is how we learn! Our fear of failure has held us back! Fall down, GET UP! Know better, do better, be better!. What we CAN promise is that if you are done with your excuses, fed up with your situation, and ready to draw your line in the sand, there is no other community on the planet that will be more supportive on your health and weight-loss journey. If you are ready to change your life, PHB has the tools, roadmap, and support for you to be incredibly successful.
Will my coach be available to me outside of the group call time?
Yes, but not a the drop of a hat! We live present in our lives, as we are going to teach you to do! You can DM your coach 24/7 and she will reply when time allows. The PHB Network has an Admins you can also reach, and Jennifer’s assistant, who oversees all things PHB can also be accessed. We will never ignore you, nor dismiss you, you have our word. Our greatest currency is YOUR health!
Are your coaches certified?
Absolutely! All of our coaches are certified via the Institute for Integrative Nutrition or the Nutritional Therapy Association. They hold the appropriate designations, including Certified Holistic Health Coach (CHHC). They are committed to maintaining and advancing their knowledge through continuing education.
Our coaches have also been through their own weight-loss journeys, so they are able to relate to your struggles. Most are actively participating in PHB, or have participated in the program in the past. They are proof that our approach works! We will never ask you to do anything we have not done ourselves!
I’m not sure how I feel about group coaching?
Many people are skeptical of group coaching: “Won’t I get less attention? Won’t it be less effective?” Actually, the opposite is true! In the past, we offered both one-on-one and group coaching, but very early on, our data showed that people are far more successful in group work.
When you only have one person supporting you (your coach), your are more likely to feel alone and isolated, and to give up on your journey. When you have support from a coach, your group members, and an entire tribe of women who are facing the same struggles that you are, it’s far more likely that you will stay committed and be successful. For this reason, Project Healthy Body is offered as a group program only.
That said, you are more than welcome to begin with some 1:1 coaching sessions . Please click this link for more information. We are here to find whatever suits your comfort level. The important thing is to just begin.
I am not obese or overweight. Can I still join Project Healthy Body?
We understand that all women struggle with self-love, self-care, and self-worth, and that we all need community support. While our curriculum is geared toward women who are looking to achieve a healthy weight, we also welcome ALL women who want to work on habits, routine, and upping their self-love! If you have any questions about whether PHB is a good fit for you, please email us at info@projecthealthybody.com.
Can I participate if I am nursing or trying to get pregnant?
Yes! We have had several women conceive in PHB — healthy bodies make healthy babies! No one is dieting or restricting, but we are focusing on whole, real foods, which are key for health during preconception and pregnancy.
You will need sign-off from your doctor or OBGYN if you become pregnant, but most women have found that they are able to continue participating in PHB.
Can men join Project Healthy Body?
At this time, Project Healthy Body group coaching is for women only, but men are MORE THAN WELCOME to join our Patreon Page and participate in 1:1 coaching!
Does Project Healthy Body promote body positivity?
Yes and no. At PHB, we believe in learning to love your body while you change your body. This is a weight-loss program rooted in self-love. This is not about finding a way to live your best life as an obese person. While we fully support any woman who wants to embrace her obesity, that is not what we are doing here. The data tells us that when you are obese, your risk of dying from health-related issues is greatly increased. We want you alive, healthy, mobile, and thriving.